Tag Archives: privacy

How do you deal with a world that is messy? danah boyd at RMIT.

I had the privilege this afternoon to listen to  danah boyd * deliver a talk entitled, ‘Privacy in Networked Publics’, at RMIT. danah is a Senior Researcher at Microsoft Research, a Research Assistant Professor in Media, Culture, and Communication at New York University, a Visting Researcher at Harvard Law School, and an Adjunct Associate Professor at the University of New South Wales. I’ve long admired danah’s work, and regularly read her blog, danah boyd | apophenia. If you’re looking to understand what teenagers are thinking about when it comes to their behaviours in social networks, then danah’s research findings are the place to start.

danah presents at a blistering pace, and I took copious notes along the way. I’m not going to recount all of what was said, and you’ll be able to check into the RMIT website to listen to the podcast yourself when it is loaded there in the very near future. What I will do is discuss some of the things she said that resonated with me.

danah described teenagers’ participation in social networks as ‘social grooming’. We are seeing our children form and sustain friendships in public spaces on the Internet. I can vouch for this. When I was a teenager, I was out and about with friends on the weekend and after school, and my friendships were formed in what were public spaces, but often private in terms of my parent’s knowledge of what I was doing. The same can’t be said for my own children. They are home a lot of the time, escorted to events and picked up by their parents. Their social lives are lived in large part in online spaces like Facebook and through games where they play online with other kids they know. One thing I’m not doing is friending them in their networks. We have open discussions about their participation and I hammer home the need for control of privacy settings, but I don’t look over their shoulders and peer deeply into their social lives. I respect their need for their own development. They will make mistakes, I’m quite sure of it, but that’s part of the learning curve of life I figure.   I know that I needed space to become my own person when I was a teenager, and they need the same.

danah talked of ‘bedroom culture’ being a feature of participation, and suggested it is a natural extension of what has always been. Once again, I could relate. The only space that was truly mine as a teenager was my room; it was where I practised the latest dance moves in front of the mirror, experimented with make-up, read, slept, did homework, and dumped my clothes all over the floor. It was where my friends and I went when they visited. It was my space and it was important to me. I watch my daughter and see similar patterns, especially the clothes all over the floor. She has a laptop and we have a wireless home connection. She spends time with her friends in online spaces in the environment that she owns. I respect her need to do that. It’s her space, and its important to her.

danah made some interesting points about kids she has interviewed who have their parents as friends on sites like Facebook. She talked of teenagers ‘hiding in plain sight’. One teenager’s comment was ‘everyone disappears after the Mum post’, referring to parents who reply to their kid’s status updates. danah made reference to coded messages teenagers use to achieve a level of privacy for themselves and admitted that even she, who spends so much time examining these networks, can’t work out the coded nature of wall posts. Her overarching message was a need for open dialogue with your children, and a level of trust. She spoke of how kids today are learning to live in a world of surveillance, and are trying to carve out a level of privacy for themselves in these environments. Some have moved away from the very public Facebook to networks like Twitter, where they can make locked accounts and add only who they want into their network. There they feel more sure that what they say will not be escalated to wide scale broadcasting, and nor will they have people they don’t want peering into their conversations.

Her comments on the idea of sexual predators online were really interesting. She said, if my notes are accurate, the ‘Sexual predator statistically doesn’t exist’. The point being, there are few of these instances occurring given the fact that 93% of teenagers are operating in social networks of one form or another. She spoke of conducting 400 studies with all the evidence pointing towards less danger in online spaces than what was imagined, and was told to go back and conduct more research! What we do see is our television and newspaper media honing in on incidents and giving the impression there is danger in every interaction online. She spoke of Australia being “one of the only places competing with the US on fear mongering”. Strong words, and quite possibly, the truth.

danah spoke of how she sees us grappling with a culture of fear and it intersecting with the attention economy we find ourselves living in. Her final points were prompted from a question from Camilla Elliott about how we as educators deal with all of this in schools today. She spoke of the necessity for digital literacy teaching in our schools, and stressed that we should be looking at it with a health and wellbeing focus in mind. She said there is a case for teachers violating the rules of Facebook and setting up second accounts, separate from their own personal accounts. You would share the password to the account with your school principal. Here, teachers could accept friend requests from students, but not request that students become their friends. This space would be where teachers could operate with an eyes wide open approach to safety for kids.  An interesting thought, one that would certainly be at odds with much of what is recommended to teachers today in terms of Facebook use.

danah asked the question to us all, “How do you deal with a world that is messy?” Some of how we go about doing that is looking to the kids themselves and noting how they are managing their online lives. For those of us dealing with this head on in schools, I think it’s about dialogue. It’s about making time in our curriculums to have these conversations, it’s about creating safe spaces where kids feel OK about sharing their concerns, it’s about using social tools/spaces within curriculum so we can model behaviours. It’s a big job, and we need people to do it. That means we need teachers who are willing to be well versed in social networks themselves, and who are willing to commit themselves to learning from experts like danah who have spent years immersed in their understanding.

Thanks danah, for a stimulating presentation. Neurons are firing. I hope what I’ve written here is true to the intentions of your presentation. Please do correct me if there is anything here I have misconstrued.

*why is danah’s name always in lower case? She explains it on her ‘about me’ page.

My birth name was “danah michele mattas” (spelled all funky because my mother loved typographical balance). Two years later, my brother Ryan was born. My parents divorced when i was five and my mother, brother and i set off for York, Pennsylvania. My mother re-married when i was in the third grade and we moved to Lancaster. Shortly afterwards, all of us changed our name to “Beard.” My mother and step-father divorced when i was in the 9th grade, but we stayed in Lancaster. In college, i changed my last name to “boyd” to honor my grandfather. When doing the legal paperwork, i switched back to a lower-cased style to reflect my mother’s original balancing and to satisfy my own political irritation at the importance of capitalization.

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Freedom vs Control – important lessons to be learned

Cyber crime expect Mikko Hypponen delivered a talk at the TEDxBrussels event that has made it this week onto the TED site. If you’re at all interested in conversations surrounding privacy in this digital age, then it’s 10 minutes well invested.

As teachers, we need to understand the implications of our use of the Internet and we should be helping our students understand it too. Mikko makes the comment in this talk that he believes you are more likely to become a victim of crime in the online world than in the real world. How many of us think about whether or not trojan viruses have infected our computers after visiting a site? Do we ever think that our keystrokes may be being monitored by a criminal hoping to gain password or credit card details?

How many people have any understanding of what a https site is in the first place and how you know if a site has an extended validation certificate? If you’re unclear, head over to “20 Things I Learned about Browsers and the Web“, a really helpful guide written in easy to understand language that won’t befuddle you. It was published by the Google Chrome team in 2010, and is a very handy reference point for anyone wanting to know more about the code, browsers, security risks, and a myriad of other eye opening details about how the Web works. I teach a Yr 7 Information Technology class and I’ve found it very helpful to support my understanding, and the understanding of the students I teach.

Mikko identifies three types of online attacks threatening our privacy and data. Criminals, looking for avenues to steal our money, hacktivists, (groups like Anonymous) who hack as means of protesting, and Nation States, who are apparently willingly infecting suspected citizens computers in order to collect information about them. Worrying, huh? I think so, and I believe it’s important that we as teachers impart this kind of information to our students. We need informed citizens who are capable of making decisions and defending their rights.

Mikko ends his talk stating the issue at hand is ‘Freedom vs Control’, and speculates whether we will spend the next 50 years wondering if we are able to trust our Governments. He’s got me thinking, I can tell you. I bet your students would find it fascinating too. We need to find avenues in our curriculums today to teach these important understandings that have implications for all of us.

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Explaining Evernote

Image representing Evernote as depicted in Cru...

Image via CrunchBase

I’ve had an Evernote account for some time now, and really think it is one of the best organisational tools available. I love that it exists as an account I can access from any computer, anywhere. I love the desktop version that sits on my Mac. I love the web clipper add on that I use with my Firefox browser. I especially love the Evernote apps I have downloaded to my iPhone and iPad that enable me to get access to what is stored on Evernote and also enable me to add to the account easily. I love that everything syncs so quickly, and that I can use it without an internet connection knowing that it will sync once an internet connection has been established.

I created this screencast recently about Evernote and thought some of you who know nothing about it might benefit from watching it. It is by no means an exhaustive account of what it can do, because truly, I know I haven’t explored everything it is capable of doing. I ran a Staff PD about Evernote and Dropbox after school last week, and people who came were very impressed with the potential it has for education, and their own personal management of data. I would love to see us introduce Evernote to all of our students, and start them really thinking about how they can use it to manage class projects, or save data from whiteboards or even their handwritten notes. It is part of my plan to try and get this happening at my school, and staff members who attended tonight’s session seemed to be in agreement that this would be a positive thing.

One thing that people are wary of is storing their data in the cloud (on an organisation’s servers). There has to be a certain comfort level you have with releasing your data to someone else to store it for you, and people do get concerned that other people (hackers) might be able to access their documents or notes. Dropbox has been under fire in the past week, for a bug in their system that caused a security glitch that allowed people to log into any Dropbox account by typing in any password at all for a period of four hours. Even prior to this unfortunate ‘glitch’ Dropbox have been criticised about their levels of data security.

I think we all have to be mindful that when you host your data elsewhere, and for free, you have to accept that with convenience comes some cost. That cost may be that companies hosting your data could give some of it to Government agencies if it’s requested. It may be that you leave yourself open to hackers who seem intent of late to usurp the claims made by cloud storage companies that data is safe. I certainly love the convenience of being able to access data across multiple devices, but I’m certainly not going to be storing any sensitive documentation there that I wouldn’t want anyone else accessing.

This is part of the game that is the World Wide Web now. Know the rules before you start playing is as good advice as any I’m guessing.

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Revisiting the Digital Footprint message

Today, I delivered a presentation to our Year 11 students about how they conduct themselves in online spaces, to ensure their safety and to cultivate a positive digital footprint. I delivered a similar presentation to this same cohort in May last year, and I thought I might be flogging a dead horse. I was wrong.

They listened intently, asked serious and thoughtful questions, and even provided examples themselves of people who had had reputations damaged due to poor understanding of the magnification of information shared in social networks today. I thought I’d fall short with information and have to fill time, but I was struggling to get through what I wanted to cover.

One of the things I wanted to cover was Facebook’s places feature. My guess would be that the majority of them weren’t using it, and had no idea that their friends could check them into locations unless they disabled the feature in their privacy settings. I used the following lifehacker video to demonstrate what they needed to do in Facebook to opt out of the feature. It helped me too. I lead a very transparent life, but I don’t want to use the places feature and I don’t want to be checked into places by friends in my network. It’s not a straightforward process. You have to find the customise button and find the page where the settings need changing. The lifehacker video explained it very clearly and I followed those instructions to meet my requirements. The students watched it intently, and it’s my guess a number of them will be looking at their privacy settings tonight.

It was nice to receive words of thanks and a round of applause at the end of the session. It’s made it very clear to me that these messages need repeating and reinforcement in our teaching practices.

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What’s in a name?

The name of a man is a numbing blow from which he never recovers.

Marshall McLuhan

Eric Schmidt, CEO of Google, recently made a some very interesting comments while being interviewed by Holman W Jenkins from the Wall Street Journal;

“I don’t believe society understands what happens when everything is available, knowable and recorded by everyone all the time,” he says. He predicts, apparently seriously, that every young person one day will be entitled automatically to change his or her name on reaching adulthood in order to disown youthful hijinks stored on their friends’ social media sites.

Danah Boyd’s response to this is equally interesting, if not moreso;

This is ludicrous on many accounts. First, it completely contradicts historical legal trajectories where name changes have become increasingly more difficult. Second, it fails to account for the tensions between positive and negative reputation. Third, it would be so exceedingly ineffective as to be just outright absurd.

Surprisingly, I spend quite a bit of time discussing things like this with prospective parents at my school. Our school registrar tours with them and visits me often. I talk about the vision of our new library under construction, the work we are doing at Year 9 using Ning as a virtual learning community and our efforts with Cybersafety. Parents are really interested in this last point, and I see many nodding heads when I discuss the need for our students to establish a positive digital footprint for themselves. Plenty of them realise their kids use sites like Facebook as their communication platform, but they do want them to do so with some understanding of how they conduct themselves responsibly to protect their own reputation, and the reputation of others.

Jonathan Zittrain discusses a similar idea to that raised by Eric Schmidt, but he calls it ‘Reputation Bankruptcy’. It’s the idea that you will be able to wipe your digital identity slate clean and start over. Who knows, one day it just might be possible, but what if you have a good deal of positive web content that you don’t want erased? Will we be able to be selective about what stays and what goes?

Danah makes another very good point in her post responding to Eric Schmidt’s comments;

All it takes is for someone who’s motivated to make a link between the two and any attempt to walk away from your past vanishes in an instant. Search definitely makes a mess out of people’s name-based reputation but a name change doesn’t fix it if someone’s intent on connecting the two.

So, what’s in a name?  Will we need to grapple with our digital identities, identities that can be forged by our friends (or enemies!) as much as they are forged by our own hand? Once again, we need to take this on board as educators. We need to help our students understand that they can create the long tail of good searchable content that will make their name a blessing, not a burden.

“What’s in a name? That which we call a rose
By any other name would smell as sweet.”
Romeo and Juliet (II, ii, 1-2)

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Nurturing their Digital Footprint – lessons for Year 12

As part of our continued push to acknowledge the importance of Cybersafety instruction at my school, today I delivered a presentation to our Yr 12 students about how they can nurture their digital profile. Just a month or so ago, we delivered presentations to our Yr 10 and 11 students about much the same thing, but on this occasion, we created an entirely new presentation. There was a need to. Facebook privacy settings had changed, and this group are on the verge of adulthood. Very soon they will be moving into tertiary education or the paid workforce.

Quite a bit of material used in the presentation came from Jefferey Rosen’s excellent article in the New York Times, ‘The Web Means the End of Forgetting‘. I’d highly recommend that you take up the free subscription offer from the New York Times to gain access to this fine piece. It certainly helped to pull together a presentation that I think had meaning for the students present. In fact, I received an email 15 minutes after the presentation had ended from one of the students. Here’s what she had to say;

Hi Mrs Luca J
Just wanted to say I thought your lecture this afternoon was fantastic.
Walking out of the lecture theatre,  everyone was talking about their (sic) going straight home to change their facebook settings!
So yes, thanks for an interesting lecture,

It’s not often you get positive feedback like this. It certainly made me feel like the effort required to put the presentation together was worth it. If you’d like to view it, go to the wikispaces site I maintain.

Helping our students to understand the importance of a positive digital profile is ongoing work for us. I firmly believe that probably the best way to enable our students to appreciate its importance is to encourage them to publish their work online, so that they can be building the profile that will be of most benefit to them in the long run. As Seth Godin said;

“Everything you do now ends up in your permanent record. The best plan is to overload Google with a long tail of good stuff and to always act as if you’re on Candid Camera, because you are.”

I have my students working with new technologies and encourage them to publish the good stuff. The hard thing is convincing others that this is something we should be working towards in our schools. They deserve to know how they can make the best of the Web and themselves in the process.

(*Frustratingly, once again, the Sliderocket presentation will not embed into this post.)

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School’s out Friday

One of the things I have to do this weekend is prepare a presentation for our Year 12 students about how they nurture their social resume. It’s pretty important stuff for those 17 and 18 year olds. (Hopefully they’ll see it from the same perspective!) They’re on the verge of adulthood and about to undertake tertiary education or a foray into the world of work. We prepared a presentation for our Year 10 and 11 students last term, but already we need to update it. We were dealing with Facebook privacy settings prior to their recent changes, so some new screenshots will be in order so that we’re up to date with what’s happening.

I’m thinking that using this parody of an apology from ‘Mark Zuckerberg’ will help to get the message across. I’ll also be using detail from a New York Times article from Jeffery Rosen that was published this week. ‘The Web Means the End of Forgetting’, is 8 pages of very informative reading about the state of the internet and privacy today. Read it if you can. (You will have to register with the New York Times – for free – to gain full access to the article).

But first, a sleep in. My eyes are closing as I type this. I really need a good night’s sleep. Soemone said to me this week,  “It feels like Week Five, not Week Two.” I totally agree.

I hope you have something exciting planned for the weekend ahead. Can’t say there’s anything spectacular on my horizon, but I’m sure I’ll enjoy it nonetheless.

Have fun!

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Facebook and privacy – is your school helping students to understand privacy settings?

Facebook is the primary social network most of our students are accessing to manage their social lives. Are they going to stop using it anytime soon? No, they’re not. They’re not going to stop because it’s their communication platform- it’s where their friends are and it’s how they plan their lives.  And that’s why we have to understand how it works and ensure that we help them to understand how they use it safely. We need to be discussing Facebook’s privacy settings and how students can set them to a level that provides them with profiles they are comfortable with.

We need to put this in perspective. People of my generation were operating in social networks too. It’s just that our social networks were dependent on a single corded phone line placed in a usually busy part of the household. Our parents spent their lives bemoaning the fact that the phone line was under siege from their teenage children. Think about it; if a network like Facebook were available when you were young, would you have been there? I know I would.

Facebook have made some significant changes to their privacy settings in recent months. Matt McKeon has created ‘an evolution of Facebook’ and has used some very interesting visuals to denote these changes over time. I used them with Yr 11 students last week and they certainly took notice.

It’s a powerful representation of their default settings and the changes that have been made over time. Show these to your students and I’m pretty sure you’ll see them heading home to make some changes; changes they probably didn’t even know were necessary.

We have been taking our students through the account settings in Facebook, alerting them to changes that have been applied to their accounts. Some students know what’s happening and have ensured their settings are set to ‘only friends’, but many have no idea. Most don’t bother to check the ‘Applications and Websites’ settings, and don’t realise that Facebook has arranged to allow a user’s information to be accessible to nominated websites if a Facebook member accesses them. According to Facebook, it allows for a more integrated web experience and saves you time. According to me, it’s non-consensual use of my personal information. Facebook are overstepping the mark, and people are starting to sit up, take notice, and speak out.

The New York Times have been keeping up with what is happening and have produced a very good graphic showing the default settings and what needs to be done to manage your privacy;

Danah Boyd has written a ‘rant’ about Facebook’s lack of transparency. In it, she makes some observations that I’ve noted are common to students here in Australia too. Most are unaware of the fact that their information is accesible to friends of friends. What follows is a lengthy grab from Danah’s post, but she makes such good points they are well worth sharing (and of course, I’d encourage you to visit her blog to read the post in its entirity);

Over and over again, I find that people’s mental model of who can see what doesn’t match up with reality. People think “everyone” includes everyone who searches for them on Facebook. They never imagine that “everyone” includes every third party sucking up data for goddess only knows what purpose. They think that if they lock down everything in the settings that they see, that they’re completely locked down. They don’t get that their friends lists, interests, likes, primary photo, affiliations, and other content is publicly accessible.

If Facebook wanted radical transparency, they could communicate to users every single person and entity who can see their content. They could notify then when the content is accessed by a partner. They could show them who all is included in “friends-of-friends” (or at least a number of people). They hide behind lists because people’s abstractions allow them to share more. When people think “friends-of-friends” they don’t think about all of the types of people that their friends might link to; they think of the people that their friends would bring to a dinner party if they were to host it. When they think of everyone, they think of individual people who might have an interest in them, not 3rd party services who want to monetize or redistribute their data. Users have no sense of how their data is being used and Facebook is not radically transparent about what that data is used for. Quite the opposite. Convolution works. It keeps the press out.

The battle that is underway is not a battle over the future of privacy and publicity. It’s a battle over choice and informed consent. It’s unfolding because people are being duped, tricked, coerced, and confused into doing things where they don’t understand the consequences. Facebook keeps saying that it gives users choices, but that is completely unfair. It gives users the illusion of choice and hides the details away from them “for their own good.”

What really worries me, is that there are not enough people in our schools today who are confident enough with new technologies to understand how to help our students work these things out. This is part of the new digital divide that is starting to rear its ugly head. I have the feeling we will have students who are given an understanding of the benefits of creating positive digital profiles and they will do just that. They will understand that you don’t upload that unflattering photo or you avoid being photographed in compromising situations. You post the great things you are doing and your social resume helps you to get that job you’re looking for. You won’t be the kid on the other side of the digital divide who uploads all those photos from that party that got out of control. That same kid on the other side never created any great digital content because their teachers didn’t understand new technologies and never set any tasks that allowed them to show people what they were truly capable of. Their social resume is the one that recruiters look at, resulting in them sending their work resume (the one they’ve written) to the bottom of the pile.

Schools do have a part to play in informing our students about managing their lives in social networks. What this requires is teachers who are up to date with what is happening and with the nous to direct them to the information they need. It worries me that the only professional development our teachers are given to support them with understandings like these, come from blog posts written by other teachers who are doing it late into the night with dark bags under their eyes!

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Worldometers – interesting site but who are they?

I looked at Worldometers the other day. It’s a really interesting site and one that I think could be fascinating for students to look at. It gives world statistics updated in real time.  You can find out how many births and deaths there are in a day,  the population growth of the world and heaps of environmental facts that would be very useful in a variety of classroom applications. I wondered if I could rely on the authenticity of this information and who was the organisation behind the website so checked out their about page and their contact page. I couldn’t find anything that could tell me who was behind the website. I decided to use Whois Domain registration   to find out who they were. This is a great site from a company called Network Solutions that enables you to search the domain name eg: worldometers.org, to find out who registered the domain name. In this case, looking through the results led me to Moniker privacy services. When I looked up this name on Google I discovered this about Moniker privacy services  ;

How Does Domain Whois Privacy Work?

Moniker offers domain whois privacy to protect your personal information. Our domain privacy services acts as an iron curtain between you and the outside world. Instead of your information being available in the public whois lookup, these prying eyes will be directed to Moniker Privacy Services to protect your identity and your privacy.

While I can understand why some organisation may want to keep their domain registration private, it beats me as to why Worldometers would want to be so worried about people knowing who they are. If anyone knows why fill me in – I’d be very interested. This is a great exercise to take your students through for their information literacy skills - it shows them how to examine a website to check for its authenticity and whether or not you can trust the information they provide. In my mind the jury is still out on Worldometers.

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